We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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You have done a great job taking care of us. Keep up the good work.James Donnells March 17, 2021
I know the people who helped me and my sons. They are like family to us. Staff was very nice and friendly to family and friends.Mrs. Hazel Miller March 17, 2021
Our family was blessed by the compassion and care we received from David Mathes. He stood ready to provide for our every need even after the burial. Thank you!Eugene Wigginiton January 06, 2021
David Mathes went over and above. Nothing could have gone smoother - I'm "picky". Everything we asked for was provided and more! Thank your your ailtiy to handle our situation with care and kindness.Donna Lyon January 06, 2021
Thank you does not seem sufficient for all the staff did for me. David Mathes was so kind, thoughtful and helpful to me during this sad time in my life. You have an awesome staff ar Appalachian and I will certainly recommend them to everyone!Brenda Deloach November 04, 2020
Everyone was extremely helpful and made it all run smoothly. Everything was very nice. Everyone was very helpful.Nancy Cox September 14, 2020
Our whole family was so pleased with your services. Our experience was great according to the circumstances. Thank you!Coach May and Wanda May September 04, 2020
Appalachian Funeral Home is very professional and courteous. We highly recommend them to everyone during this time in our lives.John and Becky Augustas September 04, 2020
Thanks for all your help.Tony Hixson June 22, 2020
Very satisfied. David and Kristen helped make this a more manageable, less stressful time for me Your compassion and thoughtfulness really showed and helped through our situation.Marcia Pearson June 17, 2020
My family has been doing business since the early 1970'2. My grandfather was a carpenter and did work on the chapel at the funeral home on the corner of Roan and Unaka. The Bowman family and the current personnel have always treated my family with dignity and respect.Jack Ollis, Jr. June 17, 2020
David and Kristen were welcoming, helpful, knowledgeable and efficient. We appreciated the ease of planning and the service we were provided on the day of the funeral.Janet Ruffin May 13, 2020
David was awesome with family. He went above and beyond to help us and make things easier. Kristen was super nice. She and David went above and beyond for the service .Anonymous April 15, 2020
Excellent help form staff members. David and Roni are great assets to your company.Robin Bennett March 17, 2021
I was pleased last March (2020) when Carolyn and I met with Jennifer Howard. She was most helpful and professional in our planning session. Also, Mr. Mathes who met with us on Sunday, Feb. 21st, was also very helpful and professional in our planning session with him.Gilbert Bailey March 17, 2021
David and staff went above and beyond helping our family during this difficult time. They made sure everything was as we wanted. I will never be able to thank them enough for all they did.Shawnta Shipley January 06, 2021
The staff are the best: friendly, helpful, caring, supportive and they care about the job they do.Sharon Shell November 18, 2020
David Mathes is a miracle worker! He was professional, compassionate and knowledgeable. Robbie Eastep did a great job helping David the day of the service.Carrie Nidiffer November 04, 2020
Staff was exceptional and professional. Thank you!W. Teague September 04, 2020
This was the most precious people I every met. Anything I needed they were right there. The staff are excellent. Everyone was very professional and very helpful.Linda Miller September 04, 2020
Thanks for taking such great care of our family. David Mathes was very helpful. Wonderful person.Anonymous July 15, 2020
Very comforting with this type service - understanding the delay. Very difficult season.Wylie Milhorn June 22, 2020
David went above and beyond for our family. I was impressed that the pre-planning costs and estimates were what we paid. Thank you!Guy and Janet Robins June 17, 2020
Compassionate. Makes you feel like family. Goes above and beyond. Professional. This describes David Mathes. Thank you for everything.Chris Martin June 01, 2020
David was wonderful and I appreciate all of his help. Thanks again for making this a positive experience.Tim Henry April 15, 2020
Everyone was so helpful and everything went as I wished.Susie Miller April 15, 2020